We care about the safety of our employees and customers, so we reorganized the processes and switched to remote mode as much as possible. We will tell you how different departments of our company work during the quarantine period.
Most of the head office employees are transferred to remote work.. Modern management systems are integrated into the processes of our company, which allows us to solve all technical and coordination issues without loss of quality.
Sales departments work on duty, according to a standard schedule. The client does not need to go to the sales office to talk to a manager or even buy an apartment. Today we can offer the client a consultation on ZOOM with a demonstration of all the layouts and other nuances that interest him.
“One of our strategic goals is digitalization. We have been working for a long time on the implementation of electronic document management, electronic presentations and virtual tours, the ability to choose an apartment and conclude an agreement in a few clicks. Now these developments have turned out to be very useful. In the conditions when most of the employees work remotely, and the sales departments are on duty, we are introducing the service of concluding an agreement by means of an electronic digital signature for our clients”, — Vladimir Danilenko, Commercial Director of SAGA Development explains.
For clients who do not have the opportunity to sign documents remotely, we have provided the opportunity to meet with managers in the sales department. All offices are provided with personal protective equipment — disposable masks and disinfectants. In sales departments several times a day, wet cleaning is carried out using disinfectants, tables and door handles are constantly wiped. Nevertheless, we urge all clients to transfer communication and signing of documents online, and, for our part, are ready to help establish electronic document flow.
Work on all construction sites is proceeding in accordance with schedules. The builders are also provided with personal protective equipment and disinfectants. Before each working day, we check their well-being, workers with symptoms of a cold are not allowed to work.
We are in full control of the situation in the current environment. We have a sufficient margin of safety to fulfill all our obligations and complete the projects we have started on time.